Despite a fairly long agenda, we spend the majority of our time (actually, we went half an hour overtime) on the first three issues:
Student Services Update
Delmy Spencer (Dean of Student Services) and Amandeep Kandola (Director of Counseling) tag-teamed a presentation about a number of important activities, many of which are in the process of impressive improvement:
- Early Alert: 20 faculty participated in Early Alert, identifying 134 students. All of these students were contacted. We talked a bit about making sure that we don’t develop processes that won’t scale once EA becomes more widely used, but we were encouraged by the fact that Early Alert seems to be on track. We also talked about ways to make sure faculty understand not only the mechanics of Early Alert, but the types of situations in which EA would be valuable. Most encouraging: This process of intervention is helping to bring student services and academic programs together more.
- Process Analysis: Yuba has retained the services of a consultant, the STRATA group, to help us analyze our “business process,” from student outreach to graduation. I suppose I’m not perfectly happy with the term “business processes.” But setting the terminology aside, the goal is to look at all the processes our students need to navigate–application, placement, orientation, financial aid, registration, application for graduation, and so on–and discover places where we are unintentionally putting barriers in front of our students. (A side note: at the first CA Guided Pathways Project Institute, they talked about how every “click”–every time we require a student to do something more–we lose a few students, who just shrug and give up. This process analysis is meant to help us identify those “clicks.” It’s another angle of being a student-ready college, rather than requiring our students to come to us college-ready.)
- There was some discussion about Multiple Measures. (See my entry about the DCAS discussion last week.) It looks like we will be able to start applying the new state requirement a semester early, which will enable us to gather data that we can use to make data-informed changes to our process, if needed.
- There seems to be some motion on Degree Audit, as well. (Degree Audit allows us, and if done right, students to determine where in their journey they are. We’ve had some software that might be able to handle this, but it’s one of a range of disparate pieces of software that don’t necessarily talk to each other (and that’s been one of the main complaints about YCCD tech). We’re taking another look at where we are and what we need. It’s important…
Quick Reg and other outreach efforts
- Lots of students (~300 so far) participated in Quick Reg, with more to come.
- 2600 letters went out to high school senior families.
- Lots of things scheduled–Preview Day, placement testing, counselor appointments for abbreviated Ed Pans, etc.
- Academic Integrity Committee has been reworking parts of the Academic Probationary process, making sure that we aren’t making it harder for students than is necessary. Instead of simply sending a letter and then, after the requisite time, placing their registration on hold, they have added levels of attempted contact to help avoid students ending up on hold.
Outreach Committee
I’m going to admit that I don’t even know how to report on this one. The Council has been struggling to figure out what the role of the Outreach Committee should be, if indeed it should be a committee (members disagree on this point). There was talk of maintaining a master calendar (that doesn’t need a committee); developing a strategic plan for outreach (that could be a committee or a workgroup); coordinating outreach efforts (but there is no budget that the committee could use to encourage or discourage activities). Etc.
We ended with the recognition that we need to continue the discussion.
(For a more detailed “play by play,” you can see the minutes once they’ve been approved. That won’t be until after our next meeting, but you’d find them under the Minutes tab at the Council web page.)